Contact our support team by writing an e-mail to firstname.lastname@example.org within 30 days of your item’s delivery date.
Please include your reason for the return & your order number and we will gladly provide you the return instructions, this is an easy and effortless process.
It is your obligation to pay the return postage and provide us with a valid tracking number. Please note: we must receive the product within 60 days from your item's original delivery date.
We will refund your entire order, excluding shipping costs as long as all products are returned.
This policy was created to keep you 100% satisfied, we stand behind our products and know you will achieve amazing results.
If you make a mistake with your order, email us, and we will see what we can reasonably do to help you with your order.
Should a mistake arise, we kindly ask that you contact us as soon as possible to coordinate an acceptable solution. Please include your order number and a detailed explanation of the problem
- E-books are non-refundable.
- Fit Affinity must receive the item within 60 days of the item’s delivery date.
- Please contact us within 30 days of the item’s delivery date, contact outside of this timeframe will fall outside of the policy.
- Should you have any other issues when using the products, please email our support team so that we can find an acceptable solution.